At a glance
Station Message
The lifts are out of order between platforms 1 and 2 and the overbridge at Cardiff Central station.
The lifts are out of order between Platform 3 (East End) and Staiton Front at Cardiff Central station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0
- Storage Spaces
- 156
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
Cycle hire is provided by Brompton Bike Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)
- Additional Notes
- Sheltered stands are available on each platform.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA
- Address
- - - - - - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 193
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.
The full timetable can be found http://www.trawscymru.info/t9/. The journey time is 40 minutes.
- Ticket Office
- At the Penarth Road entrance and on the concourse. Monday to Friday - 05:40 to 21:30 Saturday - 05:40 to 21:30 Sunday - 07:30 to 21:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 00:30 Sunday - 07:00 to 00:30- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is at the rear car park (Penarth Road entrance).
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Accessible gate available at each set of ticket gates
- CCTV
- Yes
- ATM Machine
- Located outside the main entrance.
- Bureau de Change
- No
- First Class Lounge
Located on Platform 1
All First Class tickets accepted.
A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi is available.
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
- Post Box
- At the Penarth Road entrance and also in the main concourse.
- Public Wi-Fi
- Yes
- Shops
- News agent and convenience store
- Toilets
- The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
- Baby Changing facilities
- Yes
- National Key toilets
- The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- On platforms 1/2, 3/4, 6/7 and 8.
- Seating
- Yes
- Staff help available opening times
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 00:30 Sunday - 07:00 to 00:30- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access is available to Platforms 0 to 8.
- Wheelchairs Available
- Yes